FREQUENTLY ASKED QUESTIONS
JUSTIN’S® Certified Organic nut butter cups are extra special due to being free of preservatives or hydrogenated oils. This cleaner ingredient label makes them more sensitive to confectionery quality concerns. Drastic temperature changes in shipping, handling, and storage can cause this, resulting in both the chocolate to be discolored and the nut butter to dry out and discolor in most cases. This may occur due to the lack of artificial ingredients and preservatives in our organic nut butter cups.
Based on our internal research, we have determined that exposure to higher temperatures can create a less than perfect cup, which is why we recommend that our nut butter cups are stored below 65° F and kept away from heat or direct sunlight. Though bloomed cups don’t look or taste the way we would like, please note that they are still safe to consume. Rest assured there have been no recipe changes to the cups that you know and love, this is unfortunately a challenge for natural/organic chocolate due to limited ingredient lists.
We work hard to ensure that our candy is made and transported in temperature-controlled environments, but once it leaves our facility we cannot always guarantee that it is properly handled. If you come across dry nut butter cups, please let us know where you purchased it, the best by date and lot code and we will work with our retail distribution partners to prevent this from happening in the future.
The reason that we use palm oil is because it is a Non-GMO, non-hydrogenated oil that acts as a stabilizer and reduces oil separation. This means less stirring for you every time you dip into a jar! Adding other liquid oils wouldn’t stabilize the nut butters and would increase the oil layer at the top of the jar. This also acts as a stabilizer in our chocolate candy items.
From the beginning, JUSTIN’S® has been focused on the responsible sourcing of all our ingredients, including our palm oil, and we are constantly pushing the supply chain for advancements in this area. We are members of the RSPO (Roundtable on Sustainable Palm), which currently represents about 20% of the total palm oil supply. The RSPO encourages sustainable growing practices and human rights initiatives at the farm level, while promoting education about the cultivation and use of certified sustainable palm oil. RSPO is the leading organization to date for sustainably sourced palm oil and JUSTIN’S® is proud to be among the companies who are actively involved and invested in supporting these initiatives. To learn more about RSPO’s certification standards, click here.
All of our Certified Organic palm oil in our nut butter cups is sourced from Central and South America and is certified under a fully traceable supply chain model. The palm oil used in our nut butter jars, squeeze packs and chocolate candy pieces is certified sustainable under a mixed supply chain model. In addition to their RSPO membership, our palm oil suppliers for our nut butters and nut butter cups have built their own independent sustainability policies, and the mass balance suppliers for our nut butters have plans to be fully traceable. To learn more about JUSTIN’S® sustainable palm oil journey, click here.
We apologize for the inconvenience and frustration. Our nut butters should always be creamy and delicious! Although we strive to minimize oil separation in all of our nut butters, the nut butter should never be so dry that it is difficult to spread or get out of the jar. If you’ve experienced this, we recommend noting the best by date printed on the jar. Next time you’re at the store, be sure to pick up a jar with a different best by date to ensure it’s coming from a different batch. Additionally, we would love to hear from you if you’ve experienced this so we can fix it!
What you are seeing in your Chocolate Hazelnut Butter or Vanilla Almond Butter jars is called cocoa bloom. This occurs naturally when the cocoa butter separates, solidifies and rises to the surface of the jar. Although this blooming is not a food safety hazard, and it is still consumable, we understand how the appearance may be alarming.
All of our products are certified gluten free by the GFCO with the certification stamps clearly displayed on the packaging.
JUSTIN’S® Classic Almond Butter:
Jars: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
Squeeze Pack: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
JUSTIN’S® Honey Almond Butter:
Jars: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
Squeeze Pack: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
JUSTIN’S® Maple Almond Butter:
Jars: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
Squeeze Pack: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
JUSTIN’S® Vanilla Almond Butter:
Jars: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
Squeeze Pack: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
JUSTIN’S® Cinnamon Almond Butter:
Jars: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
Squeeze Pack: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
JUSTIN’S® Chocolate Hazelnut & Almond Butter:
Jars: Contains almonds and hazelnuts. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
Squeeze Pack: Contains almonds and hazelnuts. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
JUSTIN’S® Classic Peanut Butter:
Jars: Contains peanuts.
Squeeze Pack: Contains peanuts. Produced on equipment that also processes tree nuts.
JUSTIN’S® Honey Peanut Butter:
Jars: Contains peanuts.
Squeeze Pack: Contains peanuts. Produced on equipment that also processes tree nuts.
JUSTIN’S® Dark Chocolate Peanut Butter Cups:
JUSTIN’S® Dark Chocolate Peanut Butter Cups contain peanuts. Produced on equipment that also processes tree nuts and milk.
JUSTIN’S® Milk Chocolate Peanut Butter Cups:
JUSTIN’S® Milk Chocolate Peanut Butter Cups contain milk and peanuts. They are produced on equipment that also processes tree nuts.
JUSTIN’S® White Chocolate Peanut Butter Cups:
JUSTIN’S® White Chocolate Peanut Butter Cups contain milk, peanuts, and soy. They are produced on equipment that also processes tree nuts.
JUSTIN’S® Dark Chocolate Almond Butter Cups:
JUSTIN’S® Dark Chocolate Almond Butter Cups contain almonds. They are produced on equipment that also processes other tree nuts, peanuts, milk, soy, wheat and sesame.
JUSTIN’S® Dark Chocolate Cashew Butter Cups:
JUSTIN’S® Dark Chocolate Cashew Butter Cups contain cashews. They are produced on equipment that also processes other tree nuts, peanuts, milk, soy, wheat and sesame.
JUSTIN’S® Dark Chocolate Crispy Peanut Butter Cups:
JUSTIN’S® Dark Chocolate Crispy Peanut Butter Cups contain peanuts. They are produced on equipment that also processes tree nuts and milk.
JUSTIN’S® Super Dark Chocolate Espresso Almond Butter Cup:
JUSTIN’S® Super Dark Chocolate Espresso Almond Butter Cup contain almonds. They are produced on equipment that also processes other tree nuts, soy, sesame, wheat, and milk.
JUSTIN’S® Super Dark Chocolate Peanut Butter Cup:
JUSTIN’S® Super Dark Chocolate Peanut Butter Cup contain Peanuts. They are produced on equipment that also processes milk, soy, and tree nuts.
JUSTIN’S® Organic Dark Chocolate Mini Peanut Butter Cups:
JUSTIN’S® Organic Dark Chocolate Mini Peanut Butter Cups contain peanuts and soy. They are produced on equipment that also processes tree nuts and milk.
JUSTIN’S® Organic Milk Chocolate Mini Peanut Butter Cups:
JUSTIN’S® Organic Milk Chocolate Mini Peanut Butter Cups contain peanuts, soy and milk. They are produced on equipment that also processes tree nuts.
Justin’s® Dark Chocolate Peanut Candy Pieces:
Justin’s® Dark Chocolate Peanut Candy Pieces contain peanuts. They are produced on equipment that also processes tree nuts, eggs, milk, soy and wheat.
Justin’s® Dark Chocolate Peanut Butter Candy Pieces:
Justin’s® Dark Chocolate Peanut Butter Candy Pieces contain peanuts and soy and are produced on equipment that also processes tree nuts, eggs, milk and wheat.
Justin’s® Chocolate Candy Pieces are the newest addition to Justin’s lineup of delicious, certified organic chocolate candy made with Rainforest Alliance certified cocoa. If you’re looking for a little snack, it doesn’t get more perfect than Justin’s® Chocolate Candy Pieces.
They come in two varieties – Dark Chocolate Peanut Candy Pieces and Dark Chocolate Peanut Butter Candy Pieces. The Dark Chocolate Peanut Candy Pieces are the perfect balance between roasted peanuts and dark chocolate with a crunchy candy shell, and the Dark Chocolate Peanut Butter Candy Pieces are made with Justin’s beloved peanut butter, all while being Non-GMO Project verified.
You can find them at Whole Foods Market, Amazon, The Fresh Market, Stop & Shop, Target, Sprouts, Natural Grocers, The Fresh Market and other retailers.
Justins has supported pollinator conservation efforts for years. The pollinator-friendly badge on our packaging showcases our commitment to protecting our buzzy little friends, which includes annual donations to local, state and national pollinator organizations. Learn more here: https://www.justins.com/our-mission/
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