FREQUENTLY ASKED QUESTIONS

JUSTIN’S® Certified Organic nut butter cups are extra special due to being free of preservatives or hydrogenated oils. This cleaner ingredient label makes them more sensitive to confectionery quality concerns. Drastic temperature changes in shipping, handling, and storage can cause this, resulting in both the chocolate to be discolored and the nut butter to dry out and discolor in most cases. This may occur due to the lack of artificial ingredients and preservatives in our organic nut butter cups. 

Based on our internal research, we have determined that exposure to higher temperatures can create a less than perfect cup, which is why we recommend that our nut butter cups are stored below 65° F and kept away from heat or direct sunlight. Though bloomed cups don’t look or taste the way we would like, please note that they are still safe to consume. Rest assured there have been no recipe changes to the cups that you know and love, this is unfortunately a challenge for natural/organic chocolate due to limited ingredient lists.

We work hard to ensure that our candy is made and transported in temperature-controlled environments, but once it leaves our facility we cannot always guarantee that it is properly handled. If you come across dry nut butter cups, please let us know where you purchased it, the best by date and lot code and we will work with our retail distribution partners to prevent this from happening in the future.

The reason that we use palm oil is because it is a Non-GMO, non-hydrogenated oil that acts as a stabilizer and reduces oil separation. This means less stirring for you every time you dip into a jar! Adding other liquid oils wouldn’t stabilize the nut butters and would increase the oil layer at the top of the jar. This also acts as a stabilizer in our chocolate candy items.

From the beginning, JUSTIN’S® has been focused on the responsible sourcing of all our ingredients, including our palm oil, and we are constantly pushing the supply chain for advancements in this area. We are members of the RSPO (Roundtable on Sustainable Palm), which currently represents about 20% of the total palm oil supply. The RSPO encourages sustainable growing practices and human rights initiatives at the farm level, while promoting education about the cultivation and use of certified sustainable palm oil. RSPO is the leading organization to date for sustainably sourced palm oil and JUSTIN’S® is proud to be among the companies who are actively involved and invested in supporting these initiatives. To learn more about RSPO’s certification standards, click here.

All of our Certified Organic palm oil in our nut butter cups is sourced from Central and South America and is certified under a fully traceable supply chain model. The palm oil used in our nut butter jars, squeeze packs and chocolate candy pieces is certified sustainable under a mixed supply chain model. In addition to their RSPO membership, our palm oil suppliers for our nut butters and nut butter cups have built their own independent sustainability policies, and the mass balance suppliers for our nut butters have plans to be fully traceable. To learn more about JUSTIN’S® sustainable palm oil journey, click here.

We apologize for the inconvenience and frustration. Our nut butters should always be creamy and delicious! Although we strive to minimize oil separation in all of our nut butters, the nut butter should never be so dry that it is difficult to spread or get out of the jar. If you’ve experienced this, we recommend noting the best by date printed on the jar. Next time you’re at the store, be sure to pick up a jar with a different best by date to ensure it’s coming from a different batch. Additionally, we would love to hear from you if you’ve experienced this so we can fix it!

What you are seeing in your Chocolate Hazelnut Butter or Vanilla Almond Butter jars is called cocoa bloom. This occurs naturally when the cocoa butter separates, solidifies and rises to the surface of the jar. Although this blooming is not a food safety hazard, and it is still consumable, we understand how the appearance may be alarming.

All of our products are certified gluten free by the GFCO with the certification stamps clearly displayed on the packaging.

JUSTIN’S® Classic Almond Butter:
Jars: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
Squeeze Pack: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.

JUSTIN’S® Honey Almond Butter:
Jars: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
Squeeze Pack: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.

JUSTIN’S® Maple Almond Butter:
Jars: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
Squeeze Pack: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.

JUSTIN’S® Vanilla Almond Butter:
Jars: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
Squeeze Pack: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.

JUSTIN’S® Cinnamon Almond Butter:
Jars: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
Squeeze Pack: Contains almonds. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.

JUSTIN’S® Chocolate Hazelnut & Almond Butter:
Jars: Contains almonds and hazelnuts. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.
Squeeze Pack: Contains almonds and hazelnuts. Produced on equipment that also processes other Tree Nuts, Sesame, Soy, Wheat, and Milk.

JUSTIN’S® Classic Peanut Butter:
Jars: Contains peanuts.
Squeeze Pack: Contains peanuts. Produced on equipment that also processes tree nuts. 

JUSTIN’S® Honey Peanut Butter:
Jars: Contains peanuts.
Squeeze Pack: Contains peanuts. Produced on equipment that also processes tree nuts. 

JUSTIN’S® Dark Chocolate Peanut Butter Cups:
JUSTIN’S® Dark Chocolate Peanut Butter Cups contain peanuts. Produced on equipment that also processes tree nuts and milk.

JUSTIN’S® Milk Chocolate Peanut Butter Cups:
JUSTIN’S® Milk Chocolate Peanut Butter Cups contain milk and peanuts. They are produced on equipment that also processes tree nuts.

JUSTIN’S® White Chocolate Peanut Butter Cups:
JUSTIN’S® White Chocolate Peanut Butter Cups contain milk, peanuts, and soy. They are produced on equipment that also processes tree nuts.

JUSTIN’S® Dark Chocolate Almond Butter Cups:
JUSTIN’S® Dark Chocolate Almond Butter Cups contain almonds. They are produced on equipment that also processes other tree nuts, peanuts, milk, soy, wheat and sesame.

JUSTIN’S® Dark Chocolate Cashew Butter Cups:
JUSTIN’S® Dark Chocolate Cashew Butter Cups contain cashews. They are produced on equipment that also processes other tree nuts, peanuts, milk, soy, wheat and sesame.

JUSTIN’S® Dark Chocolate Crispy Peanut Butter Cups:
JUSTIN’S® Dark Chocolate Crispy Peanut Butter Cups contain peanuts. They are produced on equipment that also processes tree nuts and milk.

JUSTIN’S® Super Dark Chocolate Espresso Almond Butter Cup:
JUSTIN’S® Super Dark Chocolate Espresso Almond Butter Cup contain almonds. They are produced on equipment that also processes other tree nuts, soy, sesame, wheat, and milk.

JUSTIN’S® Super Dark Chocolate Peanut Butter Cup: 
JUSTIN’S® Super Dark Chocolate Peanut Butter Cup contain Peanuts. They are produced on equipment that also processes milk, soy, and tree nuts.

JUSTIN’S® Organic Dark Chocolate Mini Peanut Butter Cups:
JUSTIN’S® Organic Dark Chocolate Mini Peanut Butter Cups contain peanuts and soy. They are produced on equipment that also processes tree nuts and milk.

JUSTIN’S® Organic Milk Chocolate Mini Peanut Butter Cups:
JUSTIN’S® Organic Milk Chocolate Mini Peanut Butter Cups contain peanuts, soy and milk. They are produced on equipment that also processes tree nuts.

Justin’s® Dark Chocolate Peanut Candy Pieces:
Justin’s® Dark Chocolate Peanut Candy Pieces contain peanuts. They are produced on equipment that also processes tree nuts, eggs, milk, soy and wheat.

Justin’s® Dark Chocolate Peanut Butter Candy Pieces:
Justin’s® Dark Chocolate Peanut Butter Candy Pieces contain peanuts and soy and are produced on equipment that also processes tree nuts, eggs, milk and wheat.

Justin’s® Chocolate Candy Pieces are the newest addition to Justin’s lineup of delicious, certified organic chocolate candy made with Rainforest Alliance certified cocoa. If you’re looking for a little snack, it doesn’t get more perfect than Justin’s® Chocolate Candy Pieces. 

They come in two varieties – Dark Chocolate Peanut Candy Pieces and Dark Chocolate Peanut Butter Candy Pieces. The Dark Chocolate Peanut Candy Pieces are the perfect balance between roasted peanuts and dark chocolate with a crunchy candy shell, and the Dark Chocolate Peanut Butter Candy Pieces are made with Justin’s beloved peanut butter, all while being Non-GMO Project verified.

You can find them at Whole Foods Market, Amazon, The Fresh Market, Stop & Shop, Target, Sprouts, Natural Grocers, The Fresh Market and other retailers.

Justins has supported pollinator conservation efforts for years. The pollinator-friendly badge on our packaging showcases our commitment to protecting our buzzy little friends, which includes annual donations to local, state and national pollinator organizations. Learn more here: https://www.justins.com/our-mission/

JUSTIN’S® Crunchy Classic Peanut Butter Crunch Break Giveaway Official Rules

Justin’s, LLC, 135 US-202 Third Floor, Suite 11, Bedminster, NJ 07921

JUSTIN’S® Crunch Break  Giveaway Overview
Giveaway will run May 21, 2025 – May 28, 2025 participants must like the Instagram giveaway post, follow all participating brands and tag another Instagram account.

Winners will be selected at random by August 1, 2025, for a total of one (3) Grand Prize winners:     

JUSTIN’S® Crunch Break Giveaway:

  • Three (3) lucky winners will receive:
    • NEW JUSTIN’S® Crunchy Classic Peanut Butter
    • JUSTIN’S® Custom YETI mug
    • JUSTIN’S® Custom Peanut Warmie
    • Joolies – Pit-free Dates
    • RIND Snacks – Cherry Cashew CRUNCH Remix
    • Crofter’s Organic – Strawberry Fruit Spread Squeeze-able Pouch
    • Clipper Tea – Organic Strawberry & Elderflower Herbal Tea
    • The Five Minute Journal

The approximate retail value (“ARV”) of a grand prize package is $120 USD per winner.

Official Rules   

NO PURCHASE, PAYMENT, OR DONATION OF ANY KIND IS NECESSARY TO ENTER OR WIN. A PURCHASE, PAYMENT OR DONATION WILL NOT INCREASE OR IMPROVE YOUR CHANCES OF WINNING.

1. ELIGIBILITY. The JUSTIN’S® Crunch Break Giveaway  (the “Promotion”) is only open to those who, as of the start date, are legal residents of the fifty (50) United States, including the District of Columbia, and who have reached the age of majority in their state or district of residence. The Promotion is void where prohibited or restricted by law. Employees, officers and directors of Sponsor and its parents, subsidiaries, affiliates, divisions, advertising and promotion agencies (“Promotion Entities”) involved in the administration of this Promotion, and the immediate families (defined as parents, spouses, children, siblings, grandparents and their respective spouses) or members of the same household (whether related or not) of each such employee, officer and director, are not eligible to enter.

2. TIMING. The Promotion entry period begins at May 21, 2025 at 8:00 AM (EST). and ends at May 28, 2025 at 11:59 (EST).  

3. HOW TO ENTER. To enter

  • Like the in-feed giveaway post on the @justins Instagram
  • Follow @justins, @jooliesdates, @rindsnacks, @croftersorganic and @clipperteasus
  • Tag a friend

This Promotion is not sponsored, endorsed, administered by, or associated with Facebook/TikTok/Instagram/etc. You understand that you are providing information to Sponsor and not to Facebook/TikTok/Instagram/etc.

Limit of one (1) Entry per person. Multiple Entries, mass Entries, and Entries generated by script, macro, or other automated means or by any means that subvert the entry process will be void.

Complete and submit all requested information during the Entry Period in accordance with the on-screen instructions. You must complete all required information to be eligible to win. All entries must be received by Sponsor during the Entry Period. Any attempt by any participant to obtain additional entries beyond the limit by using multiple/different email addresses, identities, registrations, or any other methods will void that entrant’s entries and that entrant may be disqualified. Use of any automated system to participate is prohibited and will result in disqualification. All Entries become the exclusive property of Sponsor and none will be acknowledged or returned. Proof of submission will not be deemed proof of receipt of Entry by Sponsor.

Your Entry must not contain any inappropriate or offensive materials, as determined by Sponsor in its sole discretion. Any Entry, which in the sole opinion of Sponsor, is deemed inappropriate in any way (e.g., defamation, nudity, pornography, gratuitous violence, inappropriate language, obscene, illegal, racially or morally offensive or likely to transmit or contain a virus, corrupted file or any similar element, etc.), is inconsistent with the theme or image of the Promotion, contains personally identifiable information, or otherwise violates the terms or the spirit of these Official Rules in any way, may be rejected and result in disqualification. Entries must comply with all laws, rules, and regulations including, but not limited to, those concerning copyright, plagiarism, trademark, defamation and invasion of privacy. Sponsor has the right, but not the duty, to review and disqualify any Entry submitted in connection with this Promotion.

In the event of a dispute as to the ownership of an entrant’s Entry, the natural person who is the authorized account holder of the email address or other address used to enter will be deemed to be the entrant, but only if that person is otherwise eligible to enter the Promotion. The “authorized account holder” is the natural person assigned to an email address or similar electronic address by an Internet access provider, online service provider, or other organization responsible for assigning addresses for the domain associated with the submitted address. Each potential winner may be required to show proof of being the authorized account holder. If a dispute cannot be resolved to Sponsor’s satisfaction, the winning entrant may be deemed ineligible.  

4. AGREEMENT TO OFFICIAL RULES AND DECISIONS. By participating, each entrant fully and unconditionally agrees to be bound by and accepts these Official Rules, and the decisions of Sponsor (including, without limitation, decisions regarding eligibility of Entries, the selection of entrants and the winner, and the awarding of the prize), which are final and binding in all respects.

5. DRAWING; ODDS; NOTIFICATION. 

On: May 30, 2025 – All winners will be selected and messaged.

Submitters DO NOT get entered into later drawings if they do not win during their qualifying date.  
Sponsor or Sponsor’s designee will randomly select potential winner(s) from among all eligible Entries received. Odds of winning a prize depend on the number of eligible Entries received. The entrant selected must comply with all terms and conditions of these Official Rules, and winning is contingent upon fulfilling all requirements and requests of Sponsor during the verification process. The potential winner will be notified either by phone, mail, courier and/or email or via social media direct message or notice on wall, at Sponsor’s discretion. The potential winner may be required to execute and return to Sponsor a notarized Affidavit of Eligibility, a Liability Release, and, except where prohibited by law, a Publicity Release (collectively an “Affidavit/Release”) in the form(s) provided by Sponsor in order to claim his/her prize. The Affidavit/Release must be returned to Sponsor by the date and/or time indicated. If the potential winner cannot be contacted within seven (7) days of the first attempt to contact him/her, or if the potential winner fails to return the Affidavit/Release within the specified time, or if any prize or prize notification is returned as undeliverable, or if the potential winner is found to be ineligible, or if the potential winner does not comply with the Official Rules or the requests of Sponsor, then the potential winner may be disqualified and an alternate winner selected by Sponsor in its sole discretion in his/her place, at random from among all eligible non-winning entries received by Sponsor for the Promotion.

6. PRIZE(S). A total of three (3) possible grand prize pack winners.

JUSTIN’S® Crunch Break Giveaway Grand Prize winners will receive:

  • Three (3) lucky winners will receive:
    • NEW JUSTIN’S® Crunchy Classic Peanut Butter
    • JUSTIN’S® Custom YETI mug
    • JUSTIN’S® Custom Peanut Warmie
    • Joolies – Pit-free Dates
    • RIND Snacks – Cherry Cashew CRUNCH Remix
    • Crofter’s Organic – Strawberry Fruit Spread Squeeze-able Pouch
    • Clipper Tea – Organic Strawberry & Elderflower Herbal Tea
    • The Five Minute Journal

The approximate retail value (“ARV”) of a grand prize package is $120 USD per winner. 
Prize must be accepted as awarded, and prize is awarded “AS IS” with no warranty, representation or guarantee, express or implied, in fact or in law, made by Sponsor or for which Sponsor shall be liable, including, without limitation, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. No substitution, assignment or transfer of a prize is permitted, except by Sponsor, who reserves the right to substitute a prize with another prize of greater or equal value. Winner is solely responsible for any and all costs, fees, taxes and expenses associated with prize award, receipt and use, including, without limitation, all federal, state and local taxes on the prize. For prizes valued over $600, prize winner will be issued an IRS Form 1099 for the retail value of the prize. If potential winner does not wish to accept the prize, an alternate winner may be selected at random from the pool of eligible entrants. All details of the prize not set forth herein will be determined by Sponsor in its sole discretion. All entrants and entries are subject to verification prior to the awarding of a prize, as are the eligibility, age and other claims of information provided by a potential prize winner.

7. PUBLICITY. Except where prohibited by law, participation in the Promotion constitutes winner’s consent to Sponsor’s (and its designees’, successors’ and assigns’) use of winner’s name, biography, likeness, voice, photographs, video, opinions, statements, hometown, state and country for promotional purposes in any manner or media (including, without limitation, online) now or hereafter known, worldwide, in perpetuity, and without further payment, consideration, notice, review, approval or consent. Despite the above, Sponsor has no obligation to use such materials in any manner. 

8. GENERAL CONDITIONS. Sponsor reserves the right, in its sole discretion, to terminate, modify or suspend the Promotion if, in Sponsor’s opinion, there is any suspected or actual evidence of electronic or non-electronic tampering with any portion of the Promotion, there is any unsportsmanlike, dangerous or disruptive behavior associated with the Promotion, or there are viruses, bugs, unauthorized intervention, fraud, technical difficulties or failures or any other factor beyond Sponsor’s reasonable control that corrupt or affect the administration, security, fairness, integrity or proper conduct of the Promotion. In such event, Sponsor reserves the right (but does not have the obligation) in its sole discretion to award prizes from among eligible, non-suspect Entries received up to the time of suspected impairment. Sponsor reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of the Promotion or to be acting in violation of these Official Rules or in an unsportsmanlike or disruptive manner. Any attempt by any person to deliberately damage any website or undermine the legitimate operation of this Promotion is a violation of criminal and civil laws, and, should such an attempt be made, Sponsor reserves the right to seek damages and other remedies from any such person to the fullest extent permitted by law. Sponsor’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision or any other provision of these Official Rules.

9. RELEASE. By entering, each entrant forever, fully and irrevocably releases and holds harmless Sponsor and its parents, subsidiaries and affiliates, and their respective agents, advertising and promotion agencies, affiliates, Promotion partners and prize suppliers, and Facebook/Instagram/TikTok, etc., and all of their respective employees, officers, directors, shareholders and agents from and against all claims, damages or liabilities arising in whole or in part, directly or indirectly, from entrant’s participation and/or Entry in the Promotion and/or winner’s award, receipt or use of any prize awarded in the Promotion or any prize-related activity.

10. LIMITATIONS OF LIABILITY. Sponsor is not responsible for: (a) incorrect or inaccurate transcription of Entry information or late, lost, misplaced, filtered, stolen, unintelligible, illegible, damaged, mutilated, altered, incomplete or misdirected Entries or Entries received through impermissible or illegitimate channels, all of which will be disqualified; (b) technical failures of any kind, including but not limited to the malfunctioning of any telephone, computer online systems, computer equipment, website, server provider, network, hardware or software; (c) the unavailability or inaccessibility of any website or service; (d) unauthorized intervention in any part of the entry process or the Promotion; (e) printing, typographical, electronic or human errors, which may occur in the offer or administration of the Promotion or the processing of Entries; or (f) any injury or damage to persons or property, including but not limited to entrant’s computer, which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Promotion, or from viewing, playing or downloading any material from Sponsor’s website(s), regardless of whether the material was prepared by Sponsor or a third party, and regardless of whether the material is connected to Sponsor’s websites by a hypertext link.

11. DISPUTES. Entrant agrees that: (a) any and all disputes, claims and causes of action arising out of or connected with this Promotion, or any prizes awarded shall be resolved individually, without resort to any form of class action, and solely and exclusively in a federal or state court located in Mower County, Austin, Minnesota; entrant submits to sole and exclusive personal jurisdiction to said courts in the State of Minnesota for any such dispute and irrevocably waives any and all rights to object to such jurisdiction; (b) any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs incurred, but in no event attorneys’ fees; and (c) under no circumstances will entrant be permitted to obtain awards for and entrant hereby waives all rights to claim punitive, incidental, consequential, and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of entrant or Sponsor in connection with the Promotion shall be governed by, and construed in accordance with, the laws of the State of Minnesota, without giving effect to any choice of law or conflict of law rules of provisions (whether of the State of Minnesota, the United States, or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Minnesota.

12. DATA COLLECTION. Information collected in this Promotion will be administered by Sponsor in accordance with its Privacy Policy, located at https://www.hormelfoods.com/privacy-policy/

13. OFFICIAL RULES. These Official Rules are available at JUSTINS.com or by sending a self-addressed envelope to “JUSTIN’S® Crunch Break Giveaway — Rules Request.” c/o Justin’s, 135 US-202 Third Floor, Suite 11, Bedminster, NJ 07921

14. WINNERS LIST. To request a list of winners, send a self-addressed postage-stamped envelope to “JUSTIN’S® Crunch Break Giveaway — “Winner List Request,” c/o Justin’s, 135 US-202 Third Floor, Suite 11, Bedminster, NJ 07921. Requests must be received by July 1, 2025.

15. SPONSOR. The sponsor of the Promotion and the address at which the Sponsor may be contacted is Justin’s, LLC, 135 US-202 Third Floor, Suite 11, Bedminster, NJ 07921.

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